- Realize that management succeeds via the efforts of the workers
- Delegate responsibility and then trust your people
- Know your employees to know your strength
- Clone yourself - many times
- Empower your staff to make critical decisions, and don't second-guess them
- Create a clear chain of command
- Help them learn to work out issues without your intervention
- Deal with any problems quickly and directly
- Tell your staff how much you appreciate them - in front of customers if possible
- Show your appreciation by doing things for them
- Share your goals with your employees
So it's not easy to be a good boss, but don't we all want to become one someday? :)
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